Refund policy

ALL SALES FINAL

Each Kiki’s Chaos item is made or printed on demand specifically for your order. Because production begins after an order is placed, we do not accept returns, exchanges, or cancellations for change of mind, incorrect size selection, or ordering the wrong item.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us promptly at kikiscraftsandchaos@gmail.com. Include your order number and clear photos of the item and packaging so we can review the issue and make it right.

Do not send an item back unless we provide return instructions. Unauthorized returns will not be accepted.

ORDER DETAILS

Please review the product, size, color, shipping address, and personalization details carefully before completing checkout. Customers are responsible for selecting the correct options and entering accurate information.

EXCEPTIONS

This policy does not limit any rights you may have under applicable consumer-protection law.